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TelecomManager

All-In-One Telecom and IVR Solution TelecomManager is the only product that provides a completely integrated telecommunications solution for pharmacies that includes phone & voice with an embedded automated phone system. With its industry-leading IVR (interactive voice response) technology, TelecomManager revolutionizes ease-of-use, data availability, security, and system performance in both the telecom and IVR spaces.

  • Fully integrated, fully managed, distributed solution for multiple stores
  • Inbound/outbound calling, “VIP” call routing, call data retention
  • Find-me / follow-me, remote extensions, computer soft-phones, and more
  • Voice mail delivered as email and Outlook® contact auto-dial
  • Hosted solution requires no hardware or onsite management

TeleManager Hosted IVR Cloud-Based Prescription Refills TeleManager Hosted IVR is a prescription refill system with unparalleled ease-of-use for pharmacy personnel, patients, and prescribers. TeleManager Hosted IVR requires no hardware or IT support, and a range of integration options allows you to choose the perfect solution for your pharmacy.

  • Inbound and outbound calling, “VIP” call routing, call data retention
  • Visual workflow screens for easy monitoring, voice management, and customization
  • Automated MD refill authorization, automated attendant
  • Receive prescriptions via e-mail, fax, or through integration with your pharmacy management system

Refill Telemanager In-Store IVR and Prescription Refills Refill TeleManager is the most versatile and easy-to-use in-store IVR system in the industry. Built for retail and institutional pharmacies, Refill TeleManager allows you to simplify pharmacy operations while providing patients and prescribers with unparalleled customer service.

  • Inbound and outbound calling, “VIP” call routing, call data retention
  • Visual workflow screens for easy monitoring, voice management, and customization
  • Automated MD refill authorization, automated attendant
  • Integrates with leading pharmacy management systems