Customer Support
Our dedicated customer support team is ready to respond to any questions or concerns you may have.
For faster service, log in to the Outcomes Customer Experience Site to see helpful resources, track open support tickets, and chat with our Support Team. Click here to log in. Don’t have an account? Click here and select Not a Member to create your account.
Standard Hours of Operation
- Monday – Friday: 8 a.m. – 8 p.m. EST
- Saturday: 9 a.m. – 5 p.m. EST
To get in touch with us, call (800) 289-7930, email us at support@rx30.com, or fill out the form.
In Application Customer Support
Within Rx30, clients have access to product release notes, a reference guide as well as in-application messaging through Lifeline. Rx30 sends periodic information through the Lifeline messaging system. Customers can send questions from Lifeline within the Rx30 pharmacy system directly to our support team as well. To utilize the Lifeline feature, you must be running Rx30 build 23187 or higher.
Access RxConnect
Download and access instructions to set up RxConnect on your desktop.
